Privacy Policy for Carter Connect
Effective Date: March 29, 2026Carter Connect (“we,” “our,” or “us”) operates a mobile application designed to help users find items across online marketplaces for resale opportunities. This Privacy Policy explains how we collect, use, and protect your information.### 1. Information We Collect
We collect the following types of information:- Personal Information: When you create an account, we collect your email address.- User-Generated Content and Activity Data:
We collect data related to how you use the app, including:
- Saved items
- Search results and search history
- Deal alerts you create or interact with
- Listings you view, save, or interact with
- Conversations and messages within the app- Authentication Data:
Information used to securely log you into your account, such as login credentials and session data.- Payment Information:
Payments are processed securely through third-party providers such as Stripe. We do not store your full payment details.### 2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide personalized search results and deal alerts
- Enable saving items and managing listings
- Facilitate in-app conversations
- Provide and improve app functionality
- Process payments and transactions
- Communicate with you regarding updates or support### 3. Third-Party Services
We may use third-party services to operate our app, including:
- Stripe for payment processingThese third parties may collect and process your data according to their own privacy policies.### 4. Data Sharing
We do not sell, trade, or rent your personal information. We may share your information only:
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers necessary to operate the app### 5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.### 6. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your account and dataTo make a request, contact us at: [email protected]### 7. Refund Policy
All purchases made through Carter Connect are final unless otherwise required by law.We do not offer refunds for:
- Subscription fees already billed
- Partial subscription periods
- Unused features or timeHowever, refunds may be considered on a case-by-case basis if:
- There was a billing error
- You were charged incorrectlyTo request a refund, contact us at [email protected] within 7 days of the charge.### 8. Billing Terms
By purchasing a subscription or service within Carter Connect, you agree to the following:- Recurring Billing: Subscriptions automatically renew unless canceled before the next billing cycle.
- Payment Processing: Payments are securely processed through Stripe.
- Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period.
- Price Changes: We reserve the right to modify pricing. Any changes will be communicated in advance.### 9. Children’s Privacy
Carter Connect is not intended for users under the age of 13. We do not knowingly collect data from children.### 10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.### 11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]
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